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Portugal offers a friendly business environment and well-developed IT and physical infrastructure, making it a favorable destination for setting up global service delivery. Lisbon, the capital city of Portugal, boasts of highly qualified staff, reputed universities that deliver a capable workforce and residents with an aptitude for foreign languages. This city serves as a promising gateway to the European as well as global market.
HCL has expanded its presence in Lisbon by setting up a digital global shared services center with over *350 employees, providing services across Automated Product Support, Service Delivery Management, Remote Technical and Expert Support, Sales Support and Reporting and Data Analytics Services. These services are delivered by leveraging state-of-the-art digital technologies such as Process consulting, Robotic Process Automation, AI/ML and Analytics, which in turn deliver significant benefits to our customers and their stakeholders.
HCL nurtures the local talent by investing in training and talent development programs to build skills needed for the digital age. As we celebrate new beginnings in this region, HCL intends to transform the technology business landscape to deliver world-class services that focus on digital shared services covering multiple industries, while providing language, talent and cost-advantage benefits to our customers.
*Data as of December 31, 2020
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Services in Portugal
Automated Product Support
Service Delivery Management
Remote Technical and Expert Support
Reporting & Data Analytics services
Technologies In Portugal
A Fortune 500 American Global Corporation
Digital global shared services @ scale covering multiple enterprise functions powered by digital technologies like RPA, AI/ML and Analytics across front, middle and back office operations for a F500 American global corporation.
HCL Technologies Ltd.- Portugal Branch
cruz com, Edificio Xerox Avenida Infante Dom Henrique,
Av. Mar. Gomes da Costa, 1800-001 Lisboa, Portugal